Sherpa Climbing Treks and Expedition Pvt. Ltd.
Nepal
Effective Date: 2026
These Booking Terms & Conditions apply to all trekking, peak climbing, mountaineering expeditions, cultural tours and other adventure travel services arranged or operated by Sherpa Climbing Treks and Expedition Pvt. Ltd. (hereinafter referred to as “Sherpa Climbing”, “the Company”, “we”, “us” or “our”).
By making a booking, paying a deposit, accepting a booking confirmation or participating in any trip organized by Sherpa Climbing, you (“Client”, “you” or “your”) acknowledge that you have read, understood and agreed to these Terms & Conditions, together with the specific itinerary, quotation and booking confirmation issued for your trip.
1. Booking and Confirmation
A booking is considered confirmed when:
- Sherpa Climbing accepts your booking request; and
- The required deposit or agreed initial payment has been received.
A booking confirmation, invoice or written confirmation issued by Sherpa Climbing will outline the services included, total trip price, payment schedule and other relevant arrangements.
Please note that an inquiry or provisional reservation does not guarantee availability until the booking has been formally confirmed by the Company.
Additional expedition-specific terms may apply to certain peak climbing and mountaineering programs.
2. Deposit and Payment
Standard Deposit
A 35% deposit per person is generally required to confirm a booking.
Certain peak climbing, mountaineering expeditions or specially arranged trips may require a higher deposit due to advance commitments for climbing permits, flights, accommodation, transportation, expedition staff, equipment and other operational arrangements.
The applicable deposit amount and payment deadlines will be clearly stated in the trip quotation or invoice.
Balance Payment
Unless otherwise agreed in writing, the remaining balance must be paid before the commencement of the trip.
For major mountaineering expeditions and climbing programs, the remaining balance may be required earlier to cover advance payments and operational commitments.
If the outstanding balance is not received by the specified deadline, Sherpa Climbing reserves the right to cancel the booking and apply the relevant cancellation conditions.
Any bank charges, payment gateway fees or currency conversion costs associated with the payment shall be borne by the Client.
3. Cancellation by the Client
If you need to cancel your trip, you must notify Sherpa Climbing in writing. Applicable cancellation charges will be calculated from the date the Company receives your written cancellation request.
Standard Cancellation Policy
| Cancellation notice |
Cancellation charge |
| More than 30 days before departure |
Deposit is normally non-refundable; any remaining refundable balance is subject to actual committed costs. |
| 30–21 days before departure |
Up to 50% of the total trip price. |
| 20–8 days before departure |
Up to 75% of the total trip price. |
| 7 days or less before departure |
Up to 100% of the total trip price. |
| No-show or cancellation after departure |
100% of the applicable trip cost. |
These cancellation conditions serve as general guidelines for standard trekking and tour bookings. Additional non-refundable expenses already paid or committed to airlines, hotels, permit authorities, transportation providers and other suppliers may also apply.
Special Cancellation Conditions
Different cancellation conditions may apply to:
- Mountaineering expeditions;
- Peak climbing programs;
- Specially arranged expedition packages;
- Trips requiring advance government or climbing permits;
- Non-refundable domestic or international flights;
- Special accommodation arrangements; and
- Private, group or customized travel programs.
Where specific cancellation conditions apply, they will be communicated in the quotation or booking confirmation.
4. Three-Week Cancellation and One-Year Postponement Policy
Sherpa Climbing understands that circumstances can change and that clients may occasionally need to adjust their adventure travel plans.
For eligible trekking, tour, peak climbing and mountaineering bookings, Clients who notify the Company at least 21 days (three weeks) before the original departure date may request to postpone or transfer their trip for up to one year from the original departure date.
The following conditions apply:
- Postponement requests must be submitted in writing.
- The revised departure date is subject to availability.
- The new trip must normally be completed within 12 months of the original departure date.
- Approved postponements will generally be issued as a trip credit or booking transfer rather than a cash refund.
- Any difference in the cost of the revised trip must be paid by the Client.
- If the revised trip costs less, the price difference is not automatically refundable.
- Non-refundable expenses already paid or committed to third-party suppliers may be deducted.
- Airline tickets, government permits, climbing permits, accommodation and other third-party services may have separate postponement or transfer conditions.
Requests received less than 21 days before departure will normally be subject to the standard cancellation policy and will not automatically qualify for the one-year postponement arrangement.
For major mountaineering expeditions, any postponement or transfer will also depend on applicable government regulations, permit conditions and expedition arrangements.
5. Changes to Your Booking
If you wish to change your departure date, itinerary, accommodation, transportation or any other confirmed travel arrangements, please contact Sherpa Climbing as early as possible.
All requested changes are subject to availability and may involve additional charges.
Any fees imposed by airlines, hotels, transportation providers, government authorities, permit offices or other third-party suppliers will be payable by the Client.
If the requested changes cannot be accommodated, the original booking arrangements and applicable cancellation conditions will remain in effect.
6. Prices and Price Changes
Prices published on the Sherpa Climbing website, brochures, quotations or other promotional materials may change before a booking is confirmed.
Once a booking has been confirmed, the agreed price will normally remain applicable.
However, additional costs may arise due to circumstances beyond the Company’s reasonable control, including:
- Changes in government taxes or service fees;
- Changes in trekking or climbing permit fees;
- Airline or transportation price increases;
- Significant currency exchange rate fluctuations;
- Fuel price increases;
- Changes in government regulations;
- Changes in supplier prices; or
- Other mandatory charges introduced after booking confirmation.
If such changes materially affect a confirmed booking, Sherpa Climbing will inform the Client as soon as reasonably possible.
7. Itinerary Changes
Trekking, peak climbing and mountaineering activities are influenced by natural conditions and operational circumstances that cannot always be predicted.
